Terms and conditions
Online tutorials and CET events
A refund will made if cancellations are received, in writing at least 3 working days before the event. Once the handout and link is sent for the event, refunds cannot be given. Bookings cannot be transferred to other events and unfortunately, no recordings will be shared.
Optom Academy exclusive package
Due to the discount provided with the package, refunds cannot be given
Mock OSCEs and practical workshops
A refund will be made if cancellations are received, in writing at least 2 weeks before the event. We regret that any cancellation after this cannot be refunded, and that refunds for failure to attend the event cannot be made, and bookings cannot be transferred to other events.
The mock OSCE ticket should only be booked after successful completion of Stage 2. If no confirmation has been received about Stage 2 results or if a resit is required, we will be unable to provide a refund if this occurs 2 weeks or less before the event.
If you are required to self isolate due to COVID, we will try and arrange a transfer if available, otherwise we will try and arrange an online mock OSCE course on a mutually convenient date. Unfortunately due to examiner and venue costs, no refunds will be given.
Mock OSCE golden ticket
The golden ticket can only be used to book onto an Optom Academy Mock OSCE course. It has no monetary value, no photocopies will be accepted and lost tickets cannot be replaced. We regret that the ticket cannot be reused for any cancellation within 2 weeks of the event. Bookings cannot be transferred to other events and can only be used by the prize winner.